> ## Documentation Index
> Fetch the complete documentation index at: https://support.pexcard.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Change My Username and Password (Administrator)

> Administrators can log into the PEX Dashboard online and change their username and/or password.

## How to Change Your Username

<Steps>
  <Step>
    Log in to [dashboard.pexcard.com](https://dashboard.pexcard.com?utm_source=support)
  </Step>

  <Step>
    Click "My profile" in the upper right corner (the icon of a person)

    <Frame>
      <img src="https://mintcdn.com/pextest/X5Ms2yb8xIcwJOtB/images/administrator-guide/image-208.png?fit=max&auto=format&n=X5Ms2yb8xIcwJOtB&q=85&s=4083cba566f0dbaf2e845d0810da7591" alt="" width="2624" height="1186" data-path="images/administrator-guide/image-208.png" />
    </Frame>
  </Step>

  <Step>
    Scroll down to the Account Details section, and Click "Edit" next to Username

    <Frame>
      <img src="https://mintcdn.com/pextest/X5Ms2yb8xIcwJOtB/images/administrator-guide/image-209.png?fit=max&auto=format&n=X5Ms2yb8xIcwJOtB&q=85&s=11f7d6ed617b409881f5d18d979b147a" alt="" width="2125" height="1516" data-path="images/administrator-guide/image-209.png" />
    </Frame>
  </Step>

  <Step>
    Enter your current password
  </Step>

  <Step>
    Enter your new username
  </Step>

  <Step>
    Re-enter to confirm new username
  </Step>

  <Step>
    Click the "Update" button to save changes

    <Frame>
      <img src="https://mintcdn.com/pextest/X5Ms2yb8xIcwJOtB/images/administrator-guide/image-210.png?fit=max&auto=format&n=X5Ms2yb8xIcwJOtB&q=85&s=4fa41690df6b2fb8295e917b9cab67d3" alt="" width="1230" height="796" data-path="images/administrator-guide/image-210.png" />
    </Frame>
  </Step>
</Steps>

## How to Change Your Password (PEX 2020 Dashboard)

<Steps>
  <Step>
    Log into the Administrator Site
  </Step>

  <Step>
    Click on the "Administrators" tab
  </Step>

  <Step>
    Click "My profile" in the blue bar
  </Step>

  <Step>
    Click "Change password" button
  </Step>

  <Step>
    Enter your current password
  </Step>

  <Step>
    Follow the new password requirements and create your new password. Passwords must meet the following requirements:

    * Must be between 8 and 16 characters in length
    * Must contain at least one digit (0-9)
    * Must not begin with a hash symbol (#)
    * Palindromes (such as "123aba321") will be rejected
    * Must not contain your username
  </Step>

  <Step>
    Re-enter to confirm the new password
  </Step>

  <Step>
    Click "Save new password" button below

    <Frame>
      <img src="https://mintcdn.com/pextest/X5Ms2yb8xIcwJOtB/images/administrator-guide/image-211.png?fit=max&auto=format&n=X5Ms2yb8xIcwJOtB&q=85&s=7458a0a20bd487b74b9e6f79bf174b17" alt="" width="1234" height="906" data-path="images/administrator-guide/image-211.png" />
    </Frame>
  </Step>
</Steps>