> ## Documentation Index
> Fetch the complete documentation index at: https://support.pexcard.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Lost-receipt affidavit
> Let Cardholders submit a signed affidavit when a receipt is unavailable and control which transaction amounts are eligible
When a receipt is unavailable, a lost-receipt affidavit lets a Cardholder submit a signed statement in its place. The transaction stays documented and can continue through your normal review and reconciliation process.
This article explains how to manage the feature, set a transaction limit and submit an affidavit.
## What a lost-receipt affidavit is
A lost-receipt affidavit is a signed declaration that a Cardholder completes when they can't provide a receipt for a card purchase. They select a reason, describe the business purpose and confirm that the expense is valid.
PEX creates a signed affidavit PDF and attaches it to the transaction. The affidavit then acts as the receipt and follows your normal review and approval process.
## Turn lost-receipt affidavits on or off
An account administrator can enable or disable the feature.
Go to **Business settings → Workflows → Workflow settings**.
Select **Edit**.
In the **Card purchases** section, find **Lost-receipt affidavit**.
Select **Enable** or **Disable**.
Select **Update**.
When the feature is enabled, Cardholders see the affidavit option on eligible transactions. When it's disabled, the option is hidden.
**Note:**
If the **Lost-receipt affidavit** setting isn't available, [contact PEX administrator support](/administrator-guide/contact-administrator-support) for help enabling the feature on your account.
## Set a maximum transaction amount
You can limit affidavits to purchases at or below a specific amount. Larger purchases will still require a receipt.
When the feature is enabled, enter an amount in **An affidavit can be submitted for transactions up to \$**:
* Leave the amount at **\$0** to allow an affidavit for a transaction of any amount
* Enter **\$0.01** or more to set a maximum, such as **\$75.00**
Select **Update** to save the change. Cardholders can't submit an affidavit for a transaction above the maximum.
## Check your current settings
The **Workflow settings** tab shows the current lost-receipt affidavit setup:
* **Enabled** and **No maximum transaction amount** means affidavits are available for transactions of any amount
* **Enabled** and **Up to \$X.XX** means affidavits are available at or below that amount
* **Disabled** means the feature isn't available
## Submit a lost-receipt affidavit
When the feature is enabled, a Cardholder can submit an affidavit from an eligible transaction.
Go to **Transactions** and select the transaction.
In the **Receipts** section, select **I don't have a receipt**.
Choose why the receipt isn't available, such as **Lost or misplaced**, **Never received from the merchant**, **Digital-only** or **Other**.
Describe what the purchase was for. Include attendees when applicable.
Select the checkbox confirming that the transaction is valid, the receipt is genuinely unavailable and you made a reasonable effort to obtain one.
Select **Submit affidavit**.
PEX generates the signed affidavit PDF and attaches it to the transaction as its receipt.
The **I don't have a receipt** option only appears when:
* The feature is enabled
* The transaction is a card purchase that still needs a receipt
* The transaction amount doesn't exceed the configured maximum
After a receipt or affidavit is attached, the option is no longer available. Administrators can still approve or reject the transaction through the normal review process.