> ## Documentation Index
> Fetch the complete documentation index at: https://support.pexcard.com/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Change My Cardholder Username

> Changing your username is simple. You can use either the PEX mobile app or the web app.

[Instructions for the PEX dashboard](/cardholder-guide/how-to-change-my-cardholder-username#how-to-change-your-username-through-the-pex-web-app) | [Instructions for the Mobile app](/cardholder-guide/how-to-change-my-cardholder-username#how-to-change-your-username-using-the-mobile-app)

## How to Change Your Username Through the PEX Web App

<Steps>
  <Step>
    Log in to [dashboard.pexcard.com/](https://dashboard.pexcard.com/?utm_source=support)

    * If you cannot log in, please see [Troubleshooting Cardholder Login](/cardholder-guide/troubleshooting-cardholder-user-login)
  </Step>

  <Step>
    Click on the My Profile icon on the upper right corner of the screen (icon of a person)
  </Step>

  <Step>
    Under "Account Details", click "Edit" next to username
  </Step>

  <Step>
    Enter your current password
  </Step>

  <Step>
    Enter your new username
  </Step>

  <Step>
    Re-enter to confirm the new username
  </Step>

  <Step>
    Click "Update" to Save changes

    <Frame>
      <img src="https://mintcdn.com/pextest/8WxGiN4kfab3XOuh/images/cardholder/image-16.png?fit=max&auto=format&n=8WxGiN4kfab3XOuh&q=85&s=91216fd4fa71f8063248312cbd8f8f56" alt="" width="2144" height="476" data-path="images/cardholder/image-16.png" />
    </Frame>

    <Frame>
      <img src="https://mintcdn.com/pextest/8WxGiN4kfab3XOuh/images/cardholder/image-17.png?fit=max&auto=format&n=8WxGiN4kfab3XOuh&q=85&s=7ba1aa21d384cf39fbcb86a9b93f67ac" alt="" width="1166" height="764" data-path="images/cardholder/image-17.png" />
    </Frame>
  </Step>
</Steps>

## How to Change Your Username Using the Mobile App

Download the Mobile App:

* Download the [iOS App from the App Store](https://itunes.apple.com/app/id584331280)
* Download the [Android App from the Google Play Store](https://play.google.com/store/apps/details?id=com.softjourn.pexcardholder)
* The download is free but carrier data rates may apply

<Steps>
  <Step>
    Log in to the Mobile App
  </Step>

  <Step>
    Click the "Settings" icon at the bottom of the screen

    <Frame>
      <img src="https://mintcdn.com/pextest/8WxGiN4kfab3XOuh/images/cardholder/image-18.png?fit=max&auto=format&n=8WxGiN4kfab3XOuh&q=85&s=999f20730a5e027101a462deee59a16c" alt="" width="442" height="708" data-path="images/cardholder/image-18.png" />
    </Frame>
  </Step>

  <Step>
    Click "Account Settings"
  </Step>

  <Step>
    *Click "Settings" icon. Click "Account Settings."*
  </Step>

  <Step>
    Click "Edit" after Username

    <Frame>
      <img src="https://mintcdn.com/pextest/8WxGiN4kfab3XOuh/images/cardholder/image-19.png?fit=max&auto=format&n=8WxGiN4kfab3XOuh&q=85&s=629ec7dd4d7375b5cc94a34dd4bee11d" alt="" width="442" height="704" data-path="images/cardholder/image-19.png" />
    </Frame>

    *Click "Edit" after Username*
  </Step>

  <Step>
    Enter your current password
  </Step>

  <Step>
    Enter and re-enter the new Username
  </Step>

  <Step>
    Click "Save" to confirm the changes

    <Frame>
      <img src="https://mintcdn.com/pextest/8WxGiN4kfab3XOuh/images/cardholder/image-20.png?fit=max&auto=format&n=8WxGiN4kfab3XOuh&q=85&s=cd9bc4f83aec1e61112c6ce8d83d639b" alt="" width="441" height="705" data-path="images/cardholder/image-20.png" />
    </Frame>
  </Step>
</Steps>

*Enter current password. Enter and re-enter new Username. Click "Save."*