Before you have funded your PEX account, you can order up to 30 cards. Once your account is funded, you can then order up to 1000 cards. Note that your plan will have a default number of cards included for a flat fee. Additional open cards in excess of your default plan amount are billed on a per-card-per-month basis.
Note: Selected customers on older plans may see different card order limits.
- Before requesting an increase to your card order limit, check the number of cards that are currently available to order. To do this, simply click "Create a New Card Order," and the number of available cards will appear on the top of the page. If you are unsure about the number of cards your organization can order, please contact client services at firstname.lastname@example.org for details.
- Close (terminate) all cards that you will no longer use. This will also increase the available card limit. See "How to Terminate Multiple Cards". Note that blocked or inactive cards are still "open".
- Send an email to Client Services at email@example.com to request a card limit increase. Provide the approximate amount of cards you will need for the next 6 months. This is used as a benchmark when determining your new card limit
- Client Services will notify you when your card limit has been increased