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Change My Cardholder Username or Password

To change your username and/or password, you must be able to log into the PEX cardholder site at https://ch.pexcard.com.

If you are unable to login, please see Troubleshooting Cardholder Login.

To Change Your Username:

  1. Click on your name on the upper left side of the screen
  2. Click: "Change username" button
  3. Enter your current password
  4. Enter your new username
  5. Re-enter to confirm new username
  6. Click: "Save new username" button below

To Change Your Password:

  1. Click on your name on the upper left side of the screen
  2. Click: "Change password" button
  3. Enter your current password
  4. Follow the new password requirements and create your new password
  5. Re-enter to confirm new password
  6. Click: "Save new password" button below