Resetting the password for your PEX user account is easy.
- Navigate to the login page
- Click the link at the bottom for password reset titled "Forgotten your username or password?"
- Enter your username. If you have forgotten your username, you may click the link to receive a username reminder via email
- Enter your security answer. Note your security answer is case sensitive
- Check your email for your temporary login information
If you are an administrator and need to reset the password for a cardholder at your organization, please contact The PEX Card Team at email@example.com or 1-866-685-0898.