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How to Check My Card Balance

Note: not all businesses allow cardholders to check their card balance.

Checking your card balance is easy. First, make sure you have a PEX cardholder user account. If you do not have an account, please see "How to Create a New Cardholder User Account". If you are having trouble logging into your cardholder user account, please see "Troubleshooting Cardholder User Login".

Checking Your Card Balance via https://ch.pexcard.com

  1. Login to the cardholder site at https://ch.pexcard.com
  2. Your balanced is displayed to the right of your name on the top left of the header

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Checking Your Card Balance via the PEX Mobile app

  1. Download the PEX Mobile app for your device
    1. PEX for iOS
    2. PEX for Android
  2. Login to the mobile app
  3. Your balanced is displayed on the dashboard screen in the app

 

Note: not all businesses allow cardholders to check their card balance. If you are unable to create a cardholder user account, please check with your business administrator. Your business administrator will also be able to tell you your card balance.

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