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How to Find a Cardholder's Username

If a cardholder has registered an account on, administrators can find the username for a given cardholder in their organization. To find a cardholder's username, please follow these steps:

  1. Navigate to the card list page and choose the cardholder's name, or use the card search page to find the cardholder.
  2. Click the "Profile" link for the cardholder.
  3. Scroll down to "Personal information". The cardholder's username is the last field shown.

Please note that if the cardholder has not created an account on no username field will be shown.