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How to Remove Funds from a Card

You can quickly remove funds from individual cards:

How To remove funds from a Card Using the Administrator Site:

  1. Log in to the Administrator Site
  2. Click the “Cards” tab at the top of the page
  3. Click “Card List”
  4. Locate the cardholder's name
  5. In the “Quick Fund” box at right, enter the amount to remove as a negative number (e.g., "-200")
  6. Click the Green "Submit" button

How_to_Remove_Funds_from_a_Card_9.png

Enter a negative number in the “Quick Fund” box. Click the green “Submit” button.

How to Remove Funds from a Card Using the Mobile App:

  1. Log into the Mobile App
  2. Click the “Cards” icon at the bottom of the screen
  3. Navigate to the cardholder
  4. Click on the cardholder’s name

    Remove_Funds_mobile_1.png

    Click the “Cards” icon. Click on the cardholder’s name.

  5. In the "Quick Fund" box, enter the amount to remove from the card (as a positive number, e.g., 200)
  6. Click the blue “Remove Funds” button

    How_to_Remove_Funds_from_a_Card_8.png

    In the “Quick Fund” box, enter the amount to remove. Click the blue “Remove Funds” button.

  7. Click “Transfer” in the confirmation dialogue box to remove funds from the card

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Click “Transfer” in the confirmation dialogue box 

 

You might find this article useful, if you want to remove funds from multiple cards:  "How to Remove Funds from Multiple Cards"

You might find this article useful, if you want to learn how to search cards based on certain criteria: "How to Search Cards"

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