A Pending Transaction refers to a purchase made with a PEX card. When the cardholder uses the PEX Card to make a purchase, the merchant asks PEX to authorize the transaction.
When PEX approves a request to authorize a card transaction, in most cases PEX places an “authorization hold” on the cardholder account. The “authorization hold” is displayed as a pending transaction in the transaction list, and it reduces the available balance of the Card by the amount of the requested transaction.
The authorization hold generally expires:
- When the transaction posts to the cardholder account
- Or, five (5) business days after the transaction request, whichever occurs first
There are a few exceptions to this rule: hotels, car and limousine rentals, and taxi service may show an authorization hold for up to sixty (60) days.