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How to Find a Cardholder's Username

If a cardholder has registered an account on https://ch.pexcard.com (PEX Cardholder Site), then Administrators can find the username for any given cardholder in their organization.

How to Find a Cardholder's Username:

  1. Log into the Administrator Site
  2. Click the “Cards” tab
  3. Click “Card List”
  4. Choose the cardholder's name
    • Or use the card search page to find the cardholder
  5. Click "Profile" in the menu under the blue bar with the cardholder's name
  6. The cardholder's username is the last field in the "Personal profile" section

How_to_Find_Cardholder_s_Username_2.png

The Username is the last field in the "Personal Profile" section of the cardholder's Profile

 

Note:

If the cardholder has not created an account on https://ch.pexcard.com (PEX Cardholder Site), then no username field will be shown.

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