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PIN versus Credit Transactions

PEX Cards are not shipped with preset PINs.

Only your business administrator can set and reset your PIN.

In most cases, you can easily make purchases by choosing “Credit” for transactions, either with a signature or by using the card’s billing zip code when requested.

  1. If your Administrator has created a PIN for you, your Administrator can tell you what it is
  2. Please note that Sam’s Club, Costco and some other merchants may require a PIN to make a purchase

For security reasons, PIN use is locked after five (5) incorrect entries.

  • If your card is locked after incorrect PIN entries, contact PEX Client Services at 866-685-0898.
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