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Enabling “Card Not Present” Use of the PEX Card

The PEX card can be used for “Card Not Present” transactions, such as Internet, phone, or mail order transactions. "Card-Not-Present" refers to any transaction where the physical card is not available for swiping at the terminal.

Administrators with "Add/Edit/Terminate card" Permission can enable or disable “Card Not Present” use of the card:

Through the Administrator Site:

  1. Log in to the Administrator Site
  2. Click "Cards" at the top of the page
  3. Click “Card List”
  4. Locate and click on the cardholder's name
  5. Click on “Spend Rules” under the blue bar with the cardholder’s name
  6. Check the box to enable “Card-not-present use” of the card
    • Uncheck the box to disable “Card-not-present use” of the card

Card_not_present_2.png

Check the box to enable “Card-not-present use” of the card

How to Enable “Card Not Present” Use of the PEX Card Through the Mobile App:

  1. Log in to the Mobile App
  2. Click the “Cards” icon at the bottom of the screen
  3. Click on the cardholder’s name

    Card_not_present_7.png

    Click the “Cards” icon to see the list of cardholders. Click on the cardholder’s name.

  4. Click “Spend Rules”

    Card_not_present_4.png

    Click "Spend Rules"

  5. Click “Card not present”

    Card_not_present_5.png

    Click “Card Not Present”

  6. Click the On/Off switch to enable or disable “Card not present” use of the card

    Card_not_present_6.png

    Click the On/Off switch to enable “Card not present” use of the card

 

 

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