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How to Change My Cardholder Password

You can easily change your Cardholder Password, both through the PEX Mobile App and through the PEX Cardholder Site.

Download the Mobile App:

How to Change My Password Using the Mobile App:

  1. Log into the Mobile App
  2. Click the “Settings” icon at the bottom of the screen
  3. Click “Account Settings”

    Change_password_mobile_1.png

    Click “Settings” icon. Click “Account Settings.”

  4. Click “Edit” after Password

    Change_password_mobile_2.png

    Click “Edit” after Password

  5. Enter the current password
  6. Enter and re-enter the new password
    • Follow the system requirements
  7. Click the “Save” button to confirm the new password

Change_password_mobile_3.png

Enter the current password. Enter and re-enter the new password. Click “Save.”

How to Change My Password Using the Cardholder Site:

To change your password, you must be able to log into the PEX Cardholder Site at https://ch.pexcard.com.

How to Change My Password Through the Cardholder Site:

  1. Log into the PEX Cardholder Site
  2. Click on your name on the upper left side of the screen
  3. Click the "Change password" button

    Change_password_5.png

    Click the “Change password” button

  4. Enter the current password
  5. Enter and re-enter the new password
    • Follow the system requirements
  6. Click the green "Save new password" button

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Click the green “Save new password” button to save it

 

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