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How to Change Your Email Address

Cardholders can change their email addresses either through the PEX Mobile App or the Cardholder Site.

Download the Mobile App (iOS and Android):

Using the PEX Mobile App:

  1. Log in to the Mobile App
  2. Click the “Settings” icon at the bottom of the screen
  3. Click “Account Settings”

    Change_email_address_mobile_1.png

    Click “Settings” icon.  Click “Account Settings.”

  4. Click “Edit” after Email

    Change_email_address_mobile_2.png

    Click “Edit” after Email

  5. Enter your new email address
  6. Click the green “Save” button to confirm the change

    Change_email_address_mobile_3.png

    Enter email address. Click “Save.”

 

Using the Cardholder Site:

You must be able to log into the PEX Cardholder Site at https://ch.pexcard.com.

How to Change Your Email Address:

  1. Log into the PEX Cardholder Site
  2. Click on your name on the upper left side of the screen
  3. Enter the new email address into the “Email” field
  4. Click “Save”

    Change_email_address_2.png

    Enter email address. Click “Save.”

 

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