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Please note, you must have the PEX Mobile App for iOS or Android to receive low balance notifications. Your organization will also need to have the PEX Requests feature enabled.

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To Enable Low Balance Reminders

1
Open the PEX mobile app on your mobile device
2
Log in with your cardholder credentials
3
Tap on more icon bottom right of the screen
4
Tap on three dots in the lower right corner of your app to open the notifications field
5
Click on Notifications, click on Low balance reminder
6
Ensure the Low balance reminder switch is toggled to the right so it is blue so that it is active.
7
Type in the dollar amount in the Threshold amount field indicated. Click Save in upper right corner to lock in the changes.
Last modified on May 4, 2026