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Documentation Index

Fetch the complete documentation index at: https://support.pexcard.com/llms.txt

Use this file to discover all available pages before exploring further.

Guide to selecting a bill, choosing a payee, scheduling or sending a payment and tracking its status.

1. Create a bill

To submit a new bill:
  1. Log in to the Dashboard
  2. Navigate to Bills
  3. Click Create bill
  4. Upload the bill (optional)
  5. Select a vendor
Note:If you don’t have any vendors yet, go to Vendors and create one.
  1. Enter:
    • Bill amount
    • Bill date
    • Due date
  2. Add tags (optional, if enabled)
  3. Click Preview
  4. Click Submit

Bill approval

  • After submission, the bill will enter the approval workflow, if one exists.
  • If no policy exists, Admins with Manage bills permission must approve the bill.
  • You may edit tags while the bill is in Pending approval.
Approvers can:
  • Approve
  • Reject
from the Bill Details page.

2. Create a payment for approved bills

Once bills are approved, they appear under Payments. To create payments:
  1. Go to Payments
  2. Select the approved bills using the checkboxes
  3. Select the vendor
  4. Set the Payment processing date
  5. Scroll down and click Create payment bundles
  6. Review and confirm
  7. Click Create

Payment methods

  • Default method: Virtual Card
  • To change to ACH:
    • Click the item
    • Choose ACH under Payment Requests
Note:You must have the Request/delete ACH transfer permission to initiate ACH payments.

3. Track payment status

Payments and bills can be monitored here:
  • Bills → for creation, approval or rejection
  • Payments → for payment bundles, processing and method details
  • Reports → for reconciliation and exporting CSV files
Statuses may include:
  • Pending approval
  • Approved
  • In payment bundle
  • Processing
  • Completed
  • Failed

4. Tips & best practices

  • Double-check vendor banking info before creating ACH payments.
  • Select the correct vendor for each bill before bundling.
  • Use tags for better reconciliation.
  • Set payment processing dates before the due date to avoid late payments.
  • Maintain adequate funding in your linked external accounts.
Last modified on May 28, 2026