What is the Lifecycle of a Transaction? From Authorization to Settlement on All Programs
Split or Partial Transactions
How to Attach a Receipt to a Transaction Record (Mobile App; Cardholder)
Deleting receipts from transactions (for cardholders)
Understanding pending transactions
Transaction Notes
Declined Card Transactions (PEX Declines vs Merchant Declines) on All Programs
Disputed Transactions on All Programs
How to Add Card Transaction Notes (Cardholder Site) on All Programs
Limitations on Cash Access
Using Your PEX Card to Buy Fuel
Last modified on May 6, 2026
Was this page helpful?
{"docsConfig":{"theme":"aspen","$schema":"https://mintlify.com/docs.json","name":"PEX Support","description":"Official PEX Help Center. Guides and answers for PEX cardholders, business administrators and developers — including card activation, credit lines and repayment, account funding, spending controls, integrations and the PEX API","colors":{"primary":"#2866fa","light":"#5e8fff","dark":"#94ee85"},"logo":{"light":"https://mintcdn.com/pextest/KLSDzmn6vq9NYn0u/logo/light.svg?fit=max\u0026auto=format\u0026n=KLSDzmn6vq9NYn0u\u0026q=85\u0026s=ea917de854b98245cb3bdff06102ade3","dark":"https://mintcdn.com/pextest/KLSDzmn6vq9NYn0u/logo/dark.svg?fit=max\u0026auto=format\u0026n=KLSDzmn6vq9NYn0u\u0026q=85\u0026s=f2da97b43090f89415779eeda8cbcdd8","href":"/"},"favicon":"https://mintcdn.com/pextest/oPyzN5miPwCJghVZ/favicon.ico?fit=max\u0026auto=format\u0026n=oPyzN5miPwCJghVZ\u0026q=85\u0026s=8d1ec7c856d982c01912e07b93b738bc","appearance":{"default":"light"},"background":{"decoration":"gradient"},"navbar":{"links":[{"href":"https://dashboard.pexcard.com/login","label":"Login"}],"primary":{"type":"button","label":"Apply now","href":"https://start.pexcard.com/"}},"footer":{"socials":{"facebook":"https://www.facebook.com/PEXCard","instagram":"https://www.instagram.com/pexcard","youtube":"https://www.youtube.com/user/pexcard","linkedin":"https://www.linkedin.com/company/pex-card"},"links":[{"header":"Resources","items":[{"label":"Privacy Policy","href":"https://www.pexcard.com/legal/privacy-policy"},{"label":"Terms of Use","href":"https://www.pexcard.com/legal/terms-of-use"}]},{"header":"Support","items":[{"label":"Contact Support","href":"https://www.pexcard.com/contact-us"},{"label":"Status Page","href":"https://status.pexcard.com"}]}]},"seo":{"metatags":{"og:locale":"en_US","google-site-verification":"Qlgdn-in0nDC76To_mXB4aHrCLNnUhbhe_N8LpsmDRc"},"indexing":"navigable"},"fonts":{"heading":{"family":"PP Mori","weight":700,"source":"fonts/PPMori-Variable.woff2","format":"woff2"},"body":{"family":"PP Mori","weight":400,"source":"fonts/PPMori-Variable.woff2","format":"woff2"}},"integrations":{"posthog":{"apiKey":"phc_g9BTel9iubn6rLg5bSUr9YImmyuNrXG3EsJRhe0EJqN"}},"contextual":{"options":["copy","view","chatgpt","claude","perplexity","devin"],"display":"header"},"metadata":{"timestamp":true},"styling":{"latex":true},"navigation":{"global":{"anchors":[{"anchor":"Support","icon":"envelope","href":"https://www.pexcard.com/contact-us/"},{"anchor":"FAQs","icon":"question-circle","href":"https://www.pexcard.com/faq/"},{"anchor":"Blog","icon":"newspaper","href":"https://www.pexcard.com/blog/"}]},"pages":[]}},"deployment":{"deploymentMetadataValue":{"subdomain":"pextest","hasAudioNarration":false,"actualSubdomain":"pextest","customDomains":["support.pexcard.com"],"gitSource":{"type":"github","owner":"pexcard","repo":"docs","deployBranch":"main","contentDirectory":"","isPrivate":true,"mountPath":"","label":""},"feedback":{"thumbs":true,"agentFeedback":true},"entitlements":{"AI_CHAT":{"status":"ENABLED"},"REMOVE_BRANDING":{"status":"DISABLED"},"CONTEXTUAL_FEEDBACK":{"status":"DISABLED"},"CODE_SNIPPET_FEEDBACK":{"status":"DISABLED"},"WEB_MCP":{"status":"ENABLED"},"NARRATION":{"status":"ENABLED"}},"buildId":"6af331afac69703f57b659e2","clientVersion":"0.0.4094","searchFilterCounts":[{"language":"default","tag":"Admin","count":304},{"language":"default","tag":"Apps \u0026 Other Integrations","count":76},{"language":"default","tag":"Cardholder","count":58},{"language":"default","tag":"Administrator Site","count":43},{"language":"default","tag":"Managing Cards","count":42},{"language":"default","tag":"Quick Start for Administrators","count":23},{"language":"default","tag":"Managing My PEX Card and Account","count":22},{"language":"default","tag":"Account Funding","count":20},{"language":"default","tag":"Other","count":18},{"language":"default","tag":"Receipt Capture","count":17}],"searchSettings":{"isFiltersEnabled":true,"showContentSnippets":true}},"assistantConfig":{"enableAskAiButton":false,"enableStarterQuestions":false,"enableAskAiSearchBar":true},"basePath":"","hasChatPermissions":false,"hasWebMcpPermissions":true,"toggles":[{"name":"kill-isr","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-rbac-roles","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-mintlify-slack","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"agent-integrations-settings","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"rbac-expansion","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-pr-grouping","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"custom-prefix","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"analytics-v7","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"user-flows-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"no-publish-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-onboarding","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"llms-txt-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving-live","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"stripTemperatureMiddleware","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"support-platform-pylon-zendesk","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"snapshot-serving","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"instant-rollback","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications-server","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"granular-notifications","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automations-fable","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fixed-ai-action-pricing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"automation-resolve-merge-conflict","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"scoped-publishing","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"mintql","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"page-level-analytics","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-version-history-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"billing-page-v2","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"full-page-search","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workspace-projects","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"assistant-v5","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"fork-pr-previews","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"revalidation-jwt","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-sso-scim","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"hobby-abuse-scan","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"dashboard-inbox","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-signup","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"turbopuffer-dual-write","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"workos-enabled","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"approve-review-flow","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"editor-metadata","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"sso-setup-deadline-banner","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"turbopuffer-serve","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false},{"name":"live-agents","enabled":true,"variant":{"name":"disabled","enabled":false,"feature_enabled":true},"impressionData":false}],"privacy":{"consentBanner":{"enabled":false}},"googleFontsInlined":false},"customCss":[{"filePath":"styles.css","content":".hero-bg{background:linear-gradient(180deg, #f0f5ff 0%, #f8faff 60%, #ffffff 100%);position:relative}.hero-bg::before{content:\"\";position:absolute;top:0;left:50%;transform:translateX(-50%);width:600px;height:400px;background:radial-gradient(ellipse, rgba(40, 102, 250, 0.08) 0%, transparent 70%);pointer-events:none}.dark .hero-bg{background:transparent}.dark .hero-bg::before{background:radial-gradient(ellipse, rgba(40, 102, 250, 0.12) 0%, transparent 70%)}.hero-title{background-image:linear-gradient(90deg, #08063e, #2866fa 50%, #272991);-webkit-background-clip:text;-webkit-text-fill-color:transparent;background-clip:text;color:transparent}.dark .hero-title{background-image:linear-gradient(90deg, #7ba4ff, #5b9aff 50%, #a78bfa)}.section-heading{padding-left:0.75rem;border-left:3px solid #2866fa}.dark .section-heading{border-left-color:#5b9aff}.featured-band{background:#fafbfd;border-top:1px solid #eef1f6;border-bottom:1px solid #eef1f6}.dark .featured-band{background:rgba(255, 255, 255, 0.02);border-top-color:rgba(255, 255, 255, 0.06);border-bottom-color:rgba(255, 255, 255, 0.06)}.footer-cta{background:#f8faff;border:1px solid #e8eef8}.dark .footer-cta{background:rgba(255, 255, 255, 0.03);border-color:rgba(255, 255, 255, 0.08)}.cta-btn-primary{background:#2866fa;color:#ffffff!important}.cta-btn-primary:hover{background:#1d54d9}.dark .cta-btn-primary{background:#5b9aff;color:#0a0a0a!important}.dark .cta-btn-primary:hover{background:#7bb0ff}.cta-btn-secondary{background:transparent;color:#374151!important;border:1px solid #d1d5db}.cta-btn-secondary:hover{background:#f3f4f6;border-color:#9ca3af}.dark .cta-btn-secondary{color:#d1d5db!important;border-color:rgba(255, 255, 255, 0.15)}.dark .cta-btn-secondary:hover{background:rgba(255, 255, 255, 0.06);border-color:rgba(255, 255, 255, 0.25)}#topbar-cta-button span{color:black!important}#topbar-cta-button path{stroke:black!important}.nav-logo{height:2.25rem!important}[data-component-part=\"card-content-container\"].flex.items-center{align-items:flex-start}#ot-sdk-btn-floating.ot-floating-button{bottom:48px!important;left:24px!important}a.nav-anchor{color:#1f2937!important;font-weight:500}.dark a.nav-anchor{color:#e5e7eb!important}.sidebar-group>li>button,.sidebar-group>li>a{color:#1f2937!important;font-weight:500}.dark .sidebar-group>li>button,.dark .sidebar-group>li>a{color:#e5e7eb!important}.sidebar-group>li>a[class*=\"bg-primary\"]{color:rgb(var(--primary))!important}.dark .sidebar-group>li>a[class*=\"bg-primary\"]{color:rgb(var(--primary-light))!important}"}],"page":{"pagePath":"cardholder-guide/transactions","slug":"/cardholder-guide/transactions","pageMetadata":{"title":"Transactions","description":"How to understand transactions on your card.","href":"/cardholder-guide/transactions"},"description":{"compiledSource":"\"use strict\";\nconst {jsx: _jsx} = arguments[0];\nconst {useMDXComponents: _provideComponents} = arguments[0];\nfunction _createMdxContent(props) {\n const _components = {\n p: \"p\",\n ..._provideComponents(),\n ...props.components\n };\n return _jsx(_components.p, {\n children: \"How to understand transactions on your card.\"\n });\n}\nfunction MDXContent(props = {}) {\n const {wrapper: MDXLayout} = {\n ..._provideComponents(),\n ...props.components\n };\n return MDXLayout ? _jsx(MDXLayout, {\n ...props,\n children: _jsx(_createMdxContent, {\n ...props\n })\n }) : _createMdxContent(props);\n}\nreturn {\n default: MDXContent\n};\n","frontmatter":{},"scope":{}},"pageType":"default","mdx":{"mdxSource":{"compiledSource":"\"use strict\";const{jsx:_jsx,jsxs:_jsxs}=arguments[0];const{useMDXComponents:_provideComponents}=arguments[0];function _createMdxContent(props){const{Card,CardGroup}={..._provideComponents(),...props.components};if(!Card)_missingMdxReference(`Card`,true);if(!CardGroup)_missingMdxReference(`CardGroup`,true);return _jsxs(CardGroup,{children:[_jsx(Card,{title:`Managing Your Purchases with PEX`,href:`/cardholder-guide/managing-your-purchases-with-pex`,icon:`circle-check`,horizontal:true}),_jsx(Card,{title:`What is the Lifecycle of a Transaction? From Authorization to Settlement on All Programs`,href:`/cardholder-guide/what-is-the-lifecycle-of-a-transaction-from-authorization-to-settlement-on-all-programs`,icon:`timeline`,horizontal:true}),_jsx(Card,{title:`Split or Partial Transactions`,href:`/cardholder-guide/split-or-partial-transactions`,icon:`cut`,horizontal:true}),_jsx(Card,{title:`How to Attach a Receipt to a Transaction Record (Mobile App; Cardholder)`,href:`/cardholder-guide/how-to-attach-a-receipt-to-a-transaction-record-mobile-app-cardholder`,icon:`camera`,horizontal:true}),_jsx(Card,{title:`Deleting receipts from transactions (for cardholders)`,href:`/cardholder-guide/deleting-receipts-from-transactions-for-cardholders`,icon:`trash`,horizontal:true}),_jsx(Card,{title:`Understanding pending transactions`,href:`/cardholder-guide/understanding-pending-transactions`,icon:`hourglass`,horizontal:true}),_jsx(Card,{title:`Transaction Notes`,href:`/cardholder-guide/transaction-notes`,icon:`note`,horizontal:true}),_jsx(Card,{title:`Declined Card Transactions (PEX Declines vs Merchant Declines) on All Programs`,href:`/cardholder-guide/declined-card-transactions-pex-declines-vs-merchant-declines-on-all-programs`,icon:`block`,horizontal:true}),_jsx(Card,{title:`Disputed Transactions on All Programs`,href:`/cardholder-guide/disputed-transactions-on-all-programs`,icon:`gavel`,horizontal:true}),_jsx(Card,{title:`How to Add Card Transaction Notes (Cardholder Site) on All Programs`,href:`/cardholder-guide/how-to-add-card-transaction-notes-cardholder-site-on-all-programs`,icon:`note`,horizontal:true}),_jsx(Card,{title:`Limitations on Cash Access`,href:`/cardholder-guide/limitations-on-cash-access`,icon:`money-bill`,horizontal:true}),_jsx(Card,{title:`Using Your PEX Card to Buy Fuel`,href:`/cardholder-guide/using-your-pex-card-to-buy-fuel`,icon:`gas-pump`,horizontal:true})]})}function MDXContent(props={}){const{wrapper:MDXLayout}={..._provideComponents(),...props.components};return MDXLayout?_jsx(MDXLayout,{...props,children:_jsx(_createMdxContent,{...props})}):_createMdxContent(props)}return{default:MDXContent};function _missingMdxReference(id,component){throw new Error(`Expected `+(component?`component`:`object`)+\" `\"+id+\"` to be defined: you likely forgot to import, pass, or provide it.\")}","frontmatter":{},"scope":{"config":{},"pageMetadata":{"title":"Transactions","description":"How to understand transactions on your card.","href":"/cardholder-guide/transactions"}}},"mdxSourceWithNoJs":null},"mdxExtracts":{"tableOfContents":[],"codeExamples":{}},"jsLinks":["/_mintlify/custom/pextest/4c7f48f48e13888a/onetrust.js","/_mintlify/custom/pextest/32ad68049277eb7f/ymeadows.js"],"subdomain":"pextest","siteName":"PEX Support","title":"Transactions - PEX Support","relatedPagesConfig":{"enabled":true,"limit":5,"mode":"automatic"},"navMaps":{"firstHrefInVersion":{},"firstHrefInLanguage":{}},"lastModified":"2026-05-06T02:05:04.825Z","gitLastModified":"2026-05-06T02:04:28.000Z","originalFileLocation":"cardholder-guide/transactions.mdx"},"headHtml":"\u003cscript data-mint-head>(function(){var d=document.documentElement,p=null;if(!p){try{p=localStorage.getItem(\"isDarkMode\")}catch(e){}if(p==='true')p='dark';else if(p==='false')p='light';if(p!=='light'\u0026\u0026p!=='dark'\u0026\u0026p!=='system')p=\"light\"}var r=p==='system'?(matchMedia(\"(prefers-color-scheme: dark)\").matches?'dark':'light'):p;d.classList.remove(r==='dark'?'light':'dark');d.classList.add(r);d.setAttribute(\"data-theme-preference\",p)})();\u003c/script>\u003cmeta data-mint-head name=\"description\" content=\"How to understand transactions on your card.\">\u003cmeta data-mint-head name=\"application-name\" content=\"PEX Support\">\u003cmeta data-mint-head name=\"generator\" content=\"Mintlify\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/pextest/OAAOjR0O3Ls8N0UT/_generated/favicon/android-chrome-192x192.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"apple-touch-icon\" type=\"image/png\" sizes=\"180x180\" href=\"/mintlify-assets/_mintlify/favicons/pextest/OAAOjR0O3Ls8N0UT/_generated/favicon/apple-touch-icon.png\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/pextest/OAAOjR0O3Ls8N0UT/_generated/favicon/favicon-16x16.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/pextest/OAAOjR0O3Ls8N0UT/_generated/favicon/favicon-32x32.png\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/pextest/OAAOjR0O3Ls8N0UT/_generated/favicon/favicon.ico\" media=\"(prefers-color-scheme: light)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"192x192\" href=\"/mintlify-assets/_mintlify/favicons/pextest/OAAOjR0O3Ls8N0UT/_generated/favicon-dark/android-chrome-192x192.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"16x16\" href=\"/mintlify-assets/_mintlify/favicons/pextest/OAAOjR0O3Ls8N0UT/_generated/favicon-dark/favicon-16x16.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"icon\" type=\"image/png\" sizes=\"32x32\" href=\"/mintlify-assets/_mintlify/favicons/pextest/OAAOjR0O3Ls8N0UT/_generated/favicon-dark/favicon-32x32.png\" media=\"(prefers-color-scheme: dark)\">\u003clink data-mint-head rel=\"shortcut icon\" type=\"image/x-icon\" href=\"/mintlify-assets/_mintlify/favicons/pextest/OAAOjR0O3Ls8N0UT/_generated/favicon-dark/favicon.ico\" media=\"(prefers-color-scheme: dark)\">\u003cmeta data-mint-head property=\"og:title\" content=\"Transactions - PEX Support\">\u003cmeta data-mint-head property=\"og:description\" content=\"How to understand transactions on your card.\">\u003cmeta data-mint-head property=\"og:site_name\" content=\"PEX Support\">\u003cmeta data-mint-head property=\"og:url\" content=\"https://support.pexcard.com/cardholder-guide/transactions\">\u003cmeta data-mint-head property=\"og:type\" content=\"website\">\u003cmeta data-mint-head property=\"og:image\" content=\"https://pextest.mintlify.site/_mintlify/api/og/v2?division=Documentation\u0026amp;title=Transactions\u0026amp;description=How+to+understand+transactions+on+your+card.\u0026amp;theme=38e7b697026d86def4da7f0d\u0026amp;signature=0f9dd7185928488e863c9f1abde258434d231d2227f8b447c23941dbd1cac6e4\">\u003cmeta data-mint-head property=\"og:image:width\" content=\"1200\">\u003cmeta data-mint-head property=\"og:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"twitter:card\" content=\"summary_large_image\">\u003cmeta data-mint-head name=\"twitter:title\" content=\"Transactions - PEX Support\">\u003cmeta data-mint-head name=\"twitter:description\" content=\"How to understand transactions on your card.\">\u003cmeta data-mint-head name=\"twitter:image\" content=\"https://pextest.mintlify.site/_mintlify/api/og/v2?division=Documentation\u0026amp;title=Transactions\u0026amp;description=How+to+understand+transactions+on+your+card.\u0026amp;theme=38e7b697026d86def4da7f0d\u0026amp;signature=0f9dd7185928488e863c9f1abde258434d231d2227f8b447c23941dbd1cac6e4\">\u003cmeta data-mint-head name=\"twitter:image:width\" content=\"1200\">\u003cmeta data-mint-head name=\"twitter:image:height\" content=\"630\">\u003cmeta data-mint-head name=\"msapplication-config\" content=\"/mintlify-assets/_mintlify/favicons/pextest/OAAOjR0O3Ls8N0UT/_generated/favicon/browserconfig.xml\">\u003cmeta data-mint-head name=\"apple-mobile-web-app-title\" content=\"PEX Support\">\u003cmeta data-mint-head name=\"msapplication-TileColor\" content=\"#2866fa\">\u003cmeta data-mint-head name=\"og:locale\" content=\"en_US\">\u003cmeta data-mint-head name=\"google-site-verification\" content=\"Qlgdn-in0nDC76To_mXB4aHrCLNnUhbhe_N8LpsmDRc\">\u003clink data-mint-head rel=\"canonical\" href=\"https://support.pexcard.com/cardholder-guide/transactions\">\u003clink data-mint-head rel=\"alternate\" type=\"application/xml\" href=\"/sitemap.xml\">\u003clink data-mint-head rel=\"alternate\" type=\"text/markdown\" href=\"/cardholder-guide/transactions.md\">\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https://support.pexcard.com/#organization\",\"name\":\"PEX Support\",\"url\":\"https://support.pexcard.com\",\"logo\":{\"@type\":\"ImageObject\",\"url\":\"https://mintcdn.com/pextest/KLSDzmn6vq9NYn0u/logo/light.svg?fit=max\u0026auto=format\u0026n=KLSDzmn6vq9NYn0u\u0026q=85\u0026s=ea917de854b98245cb3bdff06102ade3\"}},{\"@type\":\"WebSite\",\"@id\":\"https://support.pexcard.com#website\",\"name\":\"PEX Support\",\"url\":\"https://support.pexcard.com\",\"publisher\":{\"@id\":\"https://support.pexcard.com/#organization\"}},{\"@type\":\"WebPage\",\"@id\":\"https://support.pexcard.com/cardholder-guide/transactions#webpage\",\"url\":\"https://support.pexcard.com/cardholder-guide/transactions\",\"name\":\"Transactions\",\"description\":\"How to understand transactions on your card.\",\"dateModified\":\"2026-05-06T02:04:28.000Z\",\"isPartOf\":{\"@id\":\"https://support.pexcard.com#website\"},\"breadcrumb\":{\"@id\":\"https://support.pexcard.com/cardholder-guide/transactions#breadcrumb\"}},{\"@type\":\"BreadcrumbList\",\"@id\":\"https://support.pexcard.com/cardholder-guide/transactions#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"PEX Support\",\"item\":\"https://support.pexcard.com\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Transactions\",\"item\":\"https://support.pexcard.com/cardholder-guide/transactions\"}]},{\"@type\":[\"Article\",\"TechArticle\"],\"@id\":\"https://support.pexcard.com/cardholder-guide/transactions#article\",\"headline\":\"Transactions\",\"name\":\"Transactions\",\"description\":\"How to understand transactions on your card.\",\"url\":\"https://support.pexcard.com/cardholder-guide/transactions\",\"mainEntityOfPage\":{\"@id\":\"https://support.pexcard.com/cardholder-guide/transactions#webpage\"},\"dateModified\":\"2026-05-06T02:04:28.000Z\",\"publisher\":{\"@id\":\"https://support.pexcard.com/#organization\"},\"isPartOf\":{\"@id\":\"https://support.pexcard.com#website\"}}]}\u003c/script>\u003cscript data-mint-head type=\"application/ld+json\">{\"@context\":\"https://schema.org\",\"@type\":\"WebSite\",\"name\":\"PEX Support\",\"creator\":{\"@type\":\"Organization\",\"name\":\"Mintlify\",\"url\":\"https://mintlify.com\"}}\u003c/script>","siteName":"PEX Support","nav":{"global":{"anchors":[{"anchor":"Support","icon":"envelope","href":"https://www.pexcard.com/contact-us/"},{"anchor":"FAQs","icon":"question-circle","href":"https://www.pexcard.com/faq/"},{"anchor":"Blog","icon":"newspaper","href":"https://www.pexcard.com/blog/"}]},"tabs":[{"tab":"Home","icon":"house","pages":[{"title":"Home","href":""}]},{"tab":"Cardholder","icon":"user","groups":[{"group":" ","pages":[{"title":"Cardholder Guide","sidebarTitle":"Overview","icon":"circle-info","href":"/cardholder-guide/overview"}]},{"group":"Quick Start for Cardholders","icon":"rocket","root":{"title":"Quick Start for Cardholders","href":"/cardholder-guide/quick-start-for-cardholders"},"pages":[{"title":"Lea este sitio en español (con herramientas de traducción en el navegador)","href":"/cardholder-guide/lea-este-sitio-en-espaol-con-herramientas-de-traduccin-en-el-navegador"},{"title":"How to Create a New Cardholder User Account","href":"/cardholder-guide/how-to-create-a-new-cardholder-user-account"},{"title":"Receiving your Card in the Mail","href":"/cardholder-guide/receiving-your-card-in-the-mail"},{"title":"Enabling SMS Multi-Factor Authentication for Cardholders","href":"/cardholder-guide/enabling-sms-multifactor-authentication-for-cardholders"},{"title":"Troubleshooting Cardholder User Login","href":"/cardholder-guide/troubleshooting-cardholder-user-login"},{"title":"Additional login methods: Google and Microsoft","sidebarTitle":"Google and Microsoft sign-in","href":"/cardholder-guide/google-sign-in"},{"title":"Card Activation and Funding on Prepaid, Disburse, and Credit Expense Programs","href":"/cardholder-guide/card-activation-and-funding-on-prepaid-disburse-and-credit-expense-programs"},{"title":"Card Spend Rules","href":"/cardholder-guide/card-spend-rules"},{"title":"Where You Can Use the PEX Card","href":"/cardholder-guide/where-you-can-use-the-pex-card"},{"title":"PIN versus Credit Transactions","href":"/cardholder-guide/pin-versus-credit-transactions"},{"title":"How to Add a Receipt to a Purchase","href":"/cardholder-guide/how-to-attach-a-receipt-to-a-transaction-record-website-cardholder"},{"title":"Mobile App - Overview (Cardholder)","href":"/cardholder-guide/mobile-app--overview-cardholder"}]},{"group":"Managing My PEX Card and Account","icon":"credit-card","root":{"title":"Managing My PEX Card and Account","href":"/cardholder-guide/managing-my-pex-card-and-account"},"pages":[{"title":"How to link multiple administrator or cardholder accounts","href":"/cardholder-guide/how-to-link-multiple-administrator-or-cardholder-accounts"},{"title":"Setting a Primary Account on Login","href":"/cardholder-guide/setting-a-primary-account-on-login"},{"title":"How to enable multi-factor authentication (cardholders) on all programs","href":"/cardholder-guide/how-to-enable-multifactor-authentication-cardholders-on-all-programs"},{"title":"Cancel a pending funding request","href":"/cardholder-guide/cancel-a-pending-funding-request"},{"title":"Creating a Reimbursement Request","href":"/cardholder-guide/creating-a-reimbursement-request"},{"title":"How to Change My Cardholder Username","href":"/cardholder-guide/how-to-change-my-cardholder-username"},{"title":"Finding and updating your card billing address","href":"/cardholder-guide/finding-and-updating-your-card-billing-address"},{"title":"Requesting funds for your card","href":"/cardholder-guide/requesting-funds-for-your-card"},{"title":"How to Change My Email Address (Cardholder)","href":"/cardholder-guide/how-to-change-my-email-address-cardholder"},{"title":"How to Change My Cardholder Password","href":"/cardholder-guide/how-to-change-my-cardholder-password"},{"title":"How to Enable Cardholder Notifications","href":"/cardholder-guide/how-to-enable-cardholder-notifications"},{"title":"How to Check My Card Balance on All Programs","href":"/cardholder-guide/how-to-check-my-card-balance-on-all-programs"},{"title":"How to Download Cardholder Statements","href":"/cardholder-guide/how-to-download-cardholder-statements"},{"title":"If Your Card is Lost, Stolen, or Damaged","href":"/cardholder-guide/if-your-card-is-lost-stolen-or-damaged"},{"title":"Replacement Cards","href":"/cardholder-guide/replacement-cards"},{"title":"Restrictions on Loading Funds onto the PEX Card","href":"/cardholder-guide/restrictions-on-loading-funds-onto-the-pex-card"},{"title":"Card Expiration and Renewal","href":"/cardholder-guide/card-expiration-and-renewal"},{"title":"International Use of PEX Cards (for Cardholder)","href":"/cardholder-guide/international-use-of-pex-cards-for-cardholder"},{"title":"My Wallet","href":"/cardholder-guide/my-wallet"},{"title":"Creating a card unblocking request","href":"/cardholder-guide/creating-a-card-unblocking-request"},{"title":"How to review approval workflow items as a Cardholder","href":"/cardholder-guide/how-to-review-approval-workflow-items-as-a-cardholder"},{"title":"Reviewing bills in the PEX mobile app","href":"/cardholder-guide/reviewing-bills-in-the-pex-mobile-app"},{"title":"Creating a spend rule request","href":"/cardholder-guide/creating-a-spend-rule-request"},{"title":"Submitting a request for mileage reimbursement","description":"How to submit a mileage reimbursement request as a Cardholder and track its status","href":"/cardholder-guide/submitting-a-request-for-mileage-reimbursement"}]},{"group":"Transactions","icon":"receipt","root":{"title":"Transactions","href":"/cardholder-guide/transactions"},"pages":[{"title":"Managing Your Purchases with PEX","description":"Stay policy-compliant, submit receipts on time, add explanatory notes, code your purchases, and keep your company's finances running smoothly.","href":"/cardholder-guide/managing-your-purchases-with-pex"},{"title":"What is the Lifecycle of a Transaction? From Authorization to Settlement on All Programs","description":"Follow a PEX card transaction from authorization to settlement to understand holds, pending amounts, and why settled totals can differ from the original charge.","href":"/cardholder-guide/what-is-the-lifecycle-of-a-transaction-from-authorization-to-settlement-on-all-programs"},{"title":"Split or Partial Transactions","description":"A \"split transaction\" (or \"split payment\") is one where partial payment is made with a PEX card, and the balance is paid either with cash or with a second card.","href":"/cardholder-guide/split-or-partial-transactions"},{"title":"How to Attach a Receipt to a Transaction Record (Mobile App; Cardholder)","description":"Cardholders can attach an image of a receipt to a transaction record using the PEX Mobile App.","href":"/cardholder-guide/how-to-attach-a-receipt-to-a-transaction-record-mobile-app-cardholder"},{"title":"Submitting a lost-receipt affidavit","description":"Submit a lost-receipt affidavit for an eligible card purchase in the PEX mobile app or on the web","href":"/cardholder-guide/submitting-a-lost-receipt-affidavit"},{"title":"Adding an odometer reading to a purchase","sidebarTitle":"Odometer readings","description":"Type or scan your vehicle's odometer reading into the Odometer tag on a purchase from the PEX mobile app","href":"/cardholder-guide/scanning-an-odometer-reading-with-the-pex-mobile-app"},{"title":"Deleting receipts from transactions (for cardholders)","description":"The PEX platform lets cardholders attach an image of a receipt to the record of a merchant transaction.","href":"/cardholder-guide/deleting-receipts-from-transactions-for-cardholders"},{"title":"Understanding pending transactions","description":"When PEX approves a request to authorize a card transaction, in most cases PEX places an 'authorization hold' on the cardholder account. The 'authorization hold' is displayed as a 'pending transaction' in the transaction list, and it reduces the available balance of the Card by the amount of the requested transaction.","href":"/cardholder-guide/understanding-pending-transactions"},{"title":"Transaction Notes","description":"Sometimes expenses require some explanation. That's why PEX allows 'Transaction Notes' to be added to selected transactions by either the administrator or the cardholder.","href":"/cardholder-guide/transaction-notes"},{"title":"Declined Card Transactions (PEX Declines vs Merchant Declines) on All Programs","description":"PEX card transactions may be declined for a variety of reasons, either by the PEX system or by the merchant.","href":"/cardholder-guide/declined-card-transactions-pex-declines-vs-merchant-declines-on-all-programs"},{"title":"Disputed Transactions on All Programs","description":"Understand how to dispute a merchant transaction or report a fraudulent charge on your PEX card, including key timelines and when to contact PEX Customer Service.","href":"/cardholder-guide/disputed-transactions-on-all-programs"},{"title":"How to Add Card Transaction Notes (Cardholder Site) on All Programs","description":"Cardholders can add Notes to their card transactions through the Cardholder Site. Notes are a good way to record the details of transactions (e.g. client, project, place, purchase order, etc.) or leave a comment for your business administrator to review.","href":"/cardholder-guide/how-to-add-card-transaction-notes-cardholder-site-on-all-programs"},{"title":"Limitations on Cash Access","description":"The PEX card does **not** support access to cash and quasi-cash transactions, like money orders, giftcards, loan payments, Venmo, and other similar money transfer options.","href":"/cardholder-guide/limitations-on-cash-access"},{"title":"Using Your PEX Card to Buy Fuel","description":"Understand how to use your PEX card at the fuel pump versus inside the gas station, including minimum balance holds and settlement timing.","href":"/cardholder-guide/using-your-pex-card-to-buy-fuel"},{"title":"Receipt matching (Cardholder guide)","description":"Receipt Matching allows you to automatically match receipts with a transaction, streamlining the reconciliation process within your PEX account.","href":"/cardholder-guide/receipt-matching-cardholder-guide"},{"title":"Text to PEX (Cardholder guide)","description":"Text or email your receipts and notes to PEX and we'll match them to the right transaction for you — how to add PEX as a contact and turn on receipt reminders","href":"/cardholder-guide/text-to-pex-cardholder-guide"},{"title":"Email to PEX (Cardholder guide)","description":"Email in your receipts to PEX. PEX will auto match the submitted receipts to the corresponding transactions","href":"/cardholder-guide/email-to-pex-cardholder-guide"}]},{"group":"Mobile Wallets","icon":"mobile","root":{"title":"Mobile Wallets","href":"/cardholder-guide/mobile-wallets"},"pages":[{"title":"Adding a PEX Card to Apple Pay","href":"/cardholder-guide/adding-a-pex-card-to-apple-pay"},{"title":"Adding PEX Card to Google Pay (pre-Nov 2019)","href":"/cardholder-guide/adding-pex-card-to-google-pay-prenov-2019"},{"title":"Adding your PEX Card to Google Pay","href":"/cardholder-guide/adding-your-pex-card-to-google-pay"},{"title":"Adding a PEX Card to Samsung Pay on All Programs","href":"/cardholder-guide/adding-a-pex-card-to-samsung-pay-on-all-programs"}]},{"group":"Cardholder Apps \u0026 Other Integrations","icon":"mobile","root":{"title":"Cardholder Apps and Other Integrations","sidebarTitle":"Overview","href":"/cardholder-guide/cardholder-apps-and-other-integrations"},"pages":[{"title":"Expense Envelopes for Cardholders","href":"/cardholder-guide/expense-envelopes-for-cardholders"}]},{"group":"Contact Customer Support","icon":"envelope","root":{"title":"Contact Customer Support","href":"/cardholder-guide/contact-customer-support"},"pages":[{"title":"Contact cardholder support","href":"/cardholder-guide/contact-cardholder-support"}]}]},{"tab":"Admin","icon":"user-gear","pages":[{"title":"Admin","href":"/administrator-guide/administrator-guide"}]},{"tab":"Developer Guide","icon":"code","pages":[{"title":"Developer Guide","href":"/developer-guide/developer-guide"}]}]},"basePath":"","title":"Transactions - PEX Support","buildId":"dpl_42LwxxU1kGN114H4XzwGYXa9ZDah","deploymentId":"dpl_42LwxxU1kGN114H4XzwGYXa9ZDah","dynamics":[],"chunks":[]}
