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How to Link Multiple Administrator or Cardholder Accounts

Setting a Primary Account on Login

How to Enable Multi-factor Authentication (Cardholders) on All Programs

Cancel a pending funding request

Creating a Reimbursement Request

How to Change My Cardholder Username

Finding and updating your card billing address

Requesting funds for your card

How to Change My Email Address (Cardholder)

How to Change My Cardholder Password

How to Enable Cardholder Notifications

How to Check My Card Balance on All Programs

How to Download Cardholder Statements

If Your Card is Lost, Stolen, or Damaged

Replacement Cards

Restrictions on Loading Funds onto the PEX Card

Card Expiration and Renewal

International Use of PEX Cards (for Cardholder)

Last modified on May 6, 2026