How to Change My Username and Password (Administrator)

Documentation Index

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How to Change Your Username

1

Log in to dashboard.pexcard.com

2

Click “My profile” in the upper right corner (the icon of a person)

3

Scroll down to the Account Details section, and Click “Edit” next to Username

4

Enter your current password

5

Enter your new username

6

Re-enter to confirm new username

7

Click the “Update” button to save changes

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How to Change Your Password (PEX 2020 Dashboard)

1

Log into the Administrator Site

2

Click on the “Administrators” tab

3

Click “My profile” in the blue bar

4

Click “Change password” button

5

Enter your current password

6

Follow the new password requirements and create your new password. Passwords must meet the following requirements:

• Must be between 8 and 16 characters in length
• Must contain at least one digit (0-9)
• Must not begin with a hash symbol (#)
• Palindromes (such as “123aba321”) will be rejected
• Must not contain your username

7

Re-enter to confirm the new password

8

Click “Save new password” button below