PEX takes the security of your account very seriously.
You can help safeguard your PEX account by taking specific actions, including:
- Safeguard Your Password
- Use a secure and unique password to access your PEX account.
- Do not share your PEX password with anyone else
- Do not use the same password for PEX that you use for any other websites
- If you use a shared computer to access PEX, then do not store your password in the web browser
- If you get a prompt asking if the web browser can remember your PEX password for you, say NO
- Do not share your PEX account credentials with others
- Only create Administrator and Cardholder accounts that are tied to an individual’s email account.
- Avoid using shared group email accounts.
- Protect your accounts with Multi-Factor Authentication
- Send a secure access code to your email or registered phone number during log in
- Protect your account from Phishing Scams and Spoofed Websites
- Verify any emails received from PEX are from @pexcard.com domains
- PEX will NEVER call you for your secure access code or password
- Verify your dashboard URL before entering login credentials
- Monitor Cardholder transactions regularly
- Set a policy for Cardholders to monitor transactions regularly
- Disable International use of PEX cards if there’s no need for it
- Defund and close (terminate) unused cards
- Terminate Administrator accounts for former employees.
- Use the PEX Mobile app (iOS and Android) to stay on top of your account activity on-the-go.
If you see suspicious transactions on your account, then contact us immediately:
Last modified on July 28, 2026
